RDL Living Rooms is the controller of your personal data. If you have any questions about this policy, please contact us at:
– Email: russ@rdllivingrooms.co.uk
We encourage you to contact us directly with any privacy concerns before approaching regulatory authorities.
We may collect the following types of personal data from you:
– Identity Data: Name, title, contact details.
– Contact Data: Email address, phone number, and postal address.
– Financial Data: Payment details for transactions.
– Technical Data: IP address, browser type, and other technology-related details.
– Transaction Data: Records of your transactions with us.
– Marketing Data: Your preferences for receiving marketing communications.
– Direct interactions: Information you provide when contacting us, or using our services.
– Automated interactions: Data from cookies and similar technologies when using our website.
We use your personal data in the following ways:
– To manage accounts, payments, and transactions.
– To provide services and respond to inquiries.
– To improve our website and services.
– For marketing purposes, where you have consented.
We may share your data with third-party service providers who assist us in operating our business, such as IT services or couriers. We ensure all partners respect the confidentiality of your data.
We take reasonable measures to protect your data from unauthorised access or misuse. Access to your data is limited to those who have a business need to know.
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including meeting legal, tax, or regulatory requirements.
You have the right to:
– Request access to the personal data we hold on you.
– Request corrections to your personal data.
– Request deletion of your personal data.
– Object to the processing of your data in certain situations.
– Withdraw consent to marketing communications at any time.
If you wish to exercise any of these rights, please contact us.
We review this privacy policy regularly. The latest version was updated on 21/10/2024.
